Privacy Policy

This Privacy Policy describes how Integrative Cardiology (“we,” “us,” or “our”)
collects, uses, and discloses your personal information when you use
our website (the “Website”) or utilize our medical services.

Information We Collect
We collect several types of information to provide quality care and maintain a secure website:
Personal Information: This includes information essential for your medical care, such as your name, date of birth, address, phone number, email address, insurance information, and medical history. We collect this information when you create an appointment, fill out forms on the Website, or communicate with us.
Usage Data: This includes information about your activity on the Website, such as the pages you visit, forms you submit, and appointments you book. We collect this information to improve the Website and user experience.

How We Use Your Information
We use the information we collect for various purposes, including:
To schedule appointments, manage your medical records, and provide you with quality cardiovascular and vein & vascular care.
To send you appointment reminders, confirmations, and follow-up information related to your care.
To personalize your experience on the Website and provide relevant information about our services.
To improve the Website and our services.
To analyze trends in website usage to better understand our patients’ needs (usage data will be anonymized).
To comply with legal and regulatory obligations, including maintaining medical records as required by HIPAA laws.

Security of Your Information
We take the security of your protected health information (PHI) very seriously. We use a variety of security measures to protect your information, including secure servers, encryption, and access controls that comply with HIPAA regulations.

Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and provide our medical services. These service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes we have specified. We may also share your information with other healthcare providers involved in your care, with your consent, or as required by law.

Your Rights
You have certain rights regarding your protected health information, including:
The right to access your medical records.
The right to request an amendment to your medical records.
The right to request an accounting of disclosures of your protected health information.
The right to request restrictions on how we use or disclose your protected health information.
The right to request confidential communications.
The right to file a complaint if you believe your privacy rights have been violated.

Appointment Cancellations
We require a minimum of 24 hours’ notice to cancel or reschedule an appointment without a cancellation fee.

Children’s Privacy
We do not knowingly collect personal information from children under 18.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

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Cleveland

2292 Chambliss Ave Northwest, Suite F, Cleveland, TN 37311

(423) 540-1738

Chattanooga

2205 McCallie Ave, Suite 501C, Chattanooga, TN 37404

(423) 540-1738

Athens

705 Cook Drive, Suite 200, Athens, TN 37303

(423) 540-1738